FREQUENTLY ASKED QUESTIONS

Where are you Based?

Based in Morocco - Amazing friendly service from a family business base in  Marrakesh 

How can I check my order status?

You will receive a mail once shipped providing you the tracking number information. 

How can I return an item?

You can adjust your order anytime before we ship which is typically no later than early the next 5 days. contact us page or email us via info@menaralights.com   

How soon can I have my order?

The shipping of the item will be after 5 To 7 days of purchase, we will let you know once shipped providing you the tracking number information's. Normally delivery takes a 1 to 3 weeks. 

Do you ship internationally?

Yes. We regularly ship to all corners of the world. Any custom duties imposed by custom authorities in your country will be your responsibility.

What delivery companies do we use?

 Normally Moroccan Post and occasionally DHL & FedEx   

Are you the cheapest?

We aim to have the best prices you will find online 

Do we offer free delivery?

YES , we offer free shipping     

Do we offer discount codes?

Yes, about time to time we offer discount codes for our clients  

Can I get a better price for multiple items or a large order? - YES

Yes!

CONTACT US FOR ANY QUESTIONS